Responsibilities:

• Analyze customer failure devices and data to establish FA and corrective action plans
• Work with customers to collect essential data to resolve failure issues
• Determine failure mechanism and duplicate customer issues on various devices, boards and systems
• Define, execute and analyze experimental test results to guide and assist FA team toward a solution for customers
• Test, modify and verify test code tools for FA debugging

Qualifications:

• At least 4 years work experience with OS structures and reading system event logs
• OS knowledge is essential
• Hands-on experience with logic analyzer to debug and analyze waveforms required
• Knowledge and experience with HDD/SSD system protocols in any/all ATA-PI/SATA/eMMC/UFS standard is required
• Basic knowledge of NAND and its operations is preferred
• Experience with FFS/FTL is desired
• Programming and code verification skills are a plus
• Ability to communicate in Chinese or Japanese is a plus
• Bachelor's or master's degree in science/engineering related field
• Excellent communication (written and verbal) and interpersonal skills